At GearHarbour (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or make a purchase from gearharbour.com.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
When you interact with our website, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party providers)
- Order history
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type and device information
- Pages visited and interaction data
- Referring URLs and session data
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and customer support
- Prevent fraud and unauthorized transactions
- Improve website functionality and services
- Comply with legal and regulatory requirements
We do not sell or rent your personal information.
3. Payment Processing
All payments are processed through secure third-party payment gateways (such as Stripe).
We do not store or have access to your full payment card details.
Payment providers handle your information according to their own privacy policies and security standards.
4. Sharing of Information
We may share your information only with:
- Shipping carriers and fulfillment partners
- Payment processors
- Technology service providers essential to operating our website
- Legal authorities when required by law
All third parties are required to protect your information and use it only for the intended purpose.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Remember user preferences
- Analyze site traffic and performance
You can disable cookies through your browser settings, but some features of the website may not function properly.
6. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption
- Secure servers
- Restricted access to sensitive information
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Maintain records for legal and accounting purposes
- Resolve disputes and enforce agreements
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data (subject to legal obligations)
To make a request, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
10. Children’s Privacy
GearHarbour does not knowingly collect personal information from individuals under the age of 13.
If you believe a child has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Continued use of the website constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at: support@gearharbour.com